Terms & Conditions (Aristos Digital)

Website Design

Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Aristos Digital cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of Aristos Digital until all outstanding accounts are paid in full.

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Aristos Digital remain the copyright of Aristos Digital and may only be commercially reproduced or resold with the permission of Aristos Digital.

Aristos Digital cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to briefs provided will be carried out at the discretion of Aristos Digital and where no charge is made by Aristos Digital for such additions, Aristos Digital accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Aristos Digital all materials required to complete the site to the agreed standard and within the set deadline.

Aristos Digital will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Aristos Digital will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

Aristos Digital will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Aristos Digital will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the clients satisfaction and no refunds can be offered. We do offer free updates for a month after completion to allow for any final amendments that may be required.

Database, Application and E-Commerce Development

Aristos Digital cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, applications or software (unless specifically agreed) written by Aristos Digital remain the copyright of Aristos Digital and may only be commercially reproduced or resold with the permission of Aristos Digital.

Where applications or sites are developed on servers not recommended by Aristos Digital, the client is expected to provide or seek any information, additional software support, or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment, which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Aristos Digital before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, Aristos Digital will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

Website Hosting

Whilst Aristos Digital recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service by Aristos Digital and furthermore Aristos Digital cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Aristos Digital reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.

Website Optimization

Due to external factors, such as changes to the way search engines rank websites, we cannot offer any guarantees regarding the position we will achieve for websites. We cannot accept liability for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.

Aristos Digital reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.

Payment of Accounts

A deposit is required from any new client before any work is carried out. It is the Aristos Digital policy that any outstanding accounts for work carried out by Aristos Digital or its affiliates are required to be paid in full, no later than 21 days from the date of the invoice unless by prior arrangement with Aristos Digital.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Aristos Digital have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj’s) being added to the clients credit rating.

Following consistent non payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary, court summons.

Annual Updates

There is a fair use policy for clients taking up a annual update option. It covers updating the website hosting software and a few other areas discussed with the client. No major updates, customisation or design updates are covered by this. The annual payment is non-refundable under any circumstances.